Seller authorization
Official TikTok Shop redirect, one-time state validation, server-side token exchange and encrypted token storage.
Dabang / Commerce tools
Read-only inbox · Notifications require configuration
Your next customer service workflow starts with a secure connection.
Connect your TikTok Shop seller account, view customer messages and receive private message reminders through your Feishu application bot.
01 / View the roadmap
Clear scope. Visible progress.
Authorization, message reading and notification delivery have separate permission and configuration checks.
Customer Service API
Read real conversations and visible messages with pagination. Requires seller.authorization.info and seller.customer_service. No automatic marking as read or sending replies.
New message webhook
Verify signatures against raw bytes, deduplicate buyer messages and persist notification jobs before acknowledging delivery. Enable the platform subscription for each shop.
Feishu notifications
Use your Feishu application bot to send a shop reminder and inbox link. Buyer names and message content are excluded; credentials and destination must be configured.
Customer replies and automation
Sending replies and marking messages read are planned. No buyer-facing messages are sent in this version.
02 / TikTok Shop
Connect your seller account
Sign in to dabang.dev first, then continue to TikTok Shop to review and grant access. Only a real token exchange saved on the server creates a connection record.
App secrets and tokens stay on the server. Messages are fetched when you open the inbox; message bodies are not stored here or forwarded to Feishu. You can remove app access in TikTok Shop.
03 / FAQ
Before you connect
Can I read messages and send replies?
You can read real conversations and messages after permissions are granted. Webhook reminders can be delivered through a configured Feishu application bot. Sending replies and marking messages read are not implemented.
What access will TikTok Shop request?
Reading messages requires both seller.authorization.info (to identify authorized shops) and seller.customer_service. Enable and approve these in Partner Center, then reauthorize. Existing authorization does not automatically gain new scopes.
Is this an official TikTok product?
Dabang Shop Assistant is an independent product by dabang.dev. It uses TikTok Shop APIs and is not represented as endorsed or certified by TikTok.